New resources are now available in the Learning Management System, covering service authorizations and claiming for transportation and respite services. This article includes direct links to these resources—follow the link for more information.

An In The Loop article titled “Entering Commercial Insurance in the EI-Hub” released on 03/20/2025 provides guidance on entering commercial insurance. The article notes that commercial insurance companies often have multiple billing addresses for claims. However, with Covered Lives legislation, only the insurance company's name is required in the EI-Hub. Follow the link for more information.

During claiming, data from the Case Management module transfers to the Billing module to verify claim accuracy. This transfer requires key data, including the child’s address. If the address is missing, claims though accepted will not appear in the Invoice Batch Statuses Report until the information is available. This article explains how to use the Child Lookup feature to confirm if the child is in the Billing module.

An In The Loop article titled “Entering Medicaid and Medicaid Managed Care Insurance Information” released on 2/27/2025 provided guidance on entering Medicaid and Medicaid Managed Care insurance information in the EI-Hub. This article explains how to enter updates to Medicaid Insurance information (CIN) in the system. Follow the link for more information.

An In the Loop article released on 03/13/2025 provides additional information for billing providers seeking assistance with overlapping claims rejections. Follow the link for more information.

On June 20, 2025 the Bureau of Early Intervention released the bi-weekly update on the EI-Hub via listserv. Follow the link to read the full communication.

The June 4, 2025, EI-Hub update addressed a known issue in the Posted Attendance report where rendering provider names were displayed incorrectly. Claims rejected in Service Logging due to ‘incorrect rendering provider information’ should be resubmitted at this time. Follow the link for more information.

On June 12, 2025, the Bureau of Early Intervention issued a communication outlining the implementation of telehealth rates in the Early Intervention Program. Follow the link to read the full article.

On May 30, 2025 the Bureau of Early Intervention released the bi-weekly update on the EI-Hub via listserv. Follow the link to read the full communication.

On Friday, May 16, the Bureau issued a communication notifying stakeholders that the final stopgap payment will be made on June 19. The message also includes information about repayment details and upcoming changes to escrow payments. Follow the link for more information.